Kerremans Course
| Module 1 | Who is Kerremans | |
|---|---|---|
| Unit 1 | Kerremans | |
| Unit 2 | Renault and their expectations | |
| Module 2 | Our Tools | |
| Unit 1 | Hermes Inbound | |
| Unit 2 | Hermes Outbound | |
| Unit 3 | Form | |
| Module 3 | What is our mission | |
| Unit 1 | Purpose of this training | |
| Unit 2 | Collecting customer feedback | |
| Unit 3 | How to deal with 1- 3 stars | |
| Unit 4 | How to deal with 4 Stars | |
| Unit 5 | How to deal with 5 stars |