Agenda :
We zijn overeengekomen dat er vanaf heden volgende instructie geldt inzake de agenda’s :
- INBOUND : debtor calls call center
The call center will at that time second/additional agenda add to the file.
- OUTBOUND : call center calls the debtor based on an Excel list
The call center will existing agenda remove/replace.
(Normally, these files are on the agenda 'to call center' as a reminder that they have been sent to CC via a list.)