I am a member of Test-Achats and already have enough services/magazines
I completely understand sir, as a loyal member we would like to keep you informed, so that you know what Test-Aankoop can do for you. Would you like to be informed, is this now possible?
I'll have a look at the website sometime
I have an even better proposal sir/madam, If you accept our exclusive offer you can use it immediately, you will receive our magazine, you can install the app and so much more. Would you decide that it's not for you after all, a simple phone call or e-mail and we won't send it anymore. This way you can immediately use this service and see if it can mean something to you. Would you like to comment on this?
What is it about? Which service?
I want to explain that, it only takes 2 minutes, is this possible now?
Customer is driving.
Sorry to disturb you, when is the best time for me to call you back?
“”The customer cannot always pay attention while driving. If you continue the conversation at the customer's request, make sure that the call is hands-free. “”no time / at work / eating / about to leave
When is the best time for me to call you back?
Customer who has no time answer:
I don't think I'm going to be interested?
Understand that you don't have time right now, but would still like to inform you about our offer at another time, it only takes 2 minutes. When would it suit you?
Then what is it about?
I want to explain that, it only takes 2 minutes, now I want to call you back at a more appropriate time?I am a member of Test-Achats and already have enough services/magazines
Glad to hear that you are satisfied with our services, now that I understand that you would not immediately want other services. Our offer is really interesting and the only thing you lose is 2 minutes of your time. After our conversation you can best judge whether or not you are interested.
I don't think I want another expansion
I understand that you do not immediately think about expanding, now the explanation only takes 2 minutes and after that you can still determine whether it is something for you
2nd Argument Free Magazine
Look ma'am/sir you will receive the 1st magazine completely free of charge, it turns out that you do not find our service interesting after all, then a simple phone call or email is sufficient and we will no longer send the magazine, so you have been able to get acquainted with our interesting service (xxxxx the product)?
Enough magazines from TA - Members Club Proposals
Have a question for you. Do you use our Members Club? Did you know that using our Members Club ultimately yields more than the price you pay for our services? Would definitely check it out online on our site.
Enough magazines from TA already
It would be a missed opportunity to simply pass up this offer. You will learn from us how you can earn more money. If you see this happening, you will be very happy that you accepted our offer.
People just don't know, no knowledge
If you have any questions, you can contact our professional colleagues, who all come from the banking world. We are always ready for you.
Investing is a big step
It is understandable that the first step towards investing seems like a big step, now at Test-Invest you also have a tool in which you can invest fictitiously and thus see without any risk what investing actually entails. Without any risk.
Better than playing Lotto
There are people who play the Lotto, it would be better to invest this money, because then you are at least certain that you have invested a nice amount at the end of the day.
No money
You can start with a small amount. As soon as you see that your money is paying off every month and every year, you will be happy and satisfied that you finally took the step.
No time
Time, time is relative, once you start investing you don't need much time anymore. As soon as you see that your money increases in value through your investments, you will find the theme more interesting and Test-Invest is packed with information for beginners and advanced users.
Final Argument
After receiving our magazine and deciding that it is not what you expected, imagine a simple phone call or email and we will no longer send it.
Investing is risky
If you apply 2 simple rules, you will reduce the risk: Invest for a term of at least 10 years and spread your investments; you can consult all the information in our magazines about how to do this.
No time
You only need to set aside 5 minutes per month to invest successfully. But don't worry if you like to spend more time on your investments: you can spend hours browsing through our magazines and website!
TA EN Script
Hello am I speaking to xxxx?
If you don't have the right person on the line:
Partner on the line: If the subscriber himself is not available then
“Do you ever read Test Purchase?” bee Yes "Perhaps I may speak to you?"
Do you know this person?
If the person is not known, we apologize and close the conversation. In Hermes we then use the code : WNB Person called does not match.
Does the person know?
Can we get the person on the line?
Yes we ask this person on the line.
No we will ask if we then ask for the number on which this person can be reached.
A very good morning/afternoon/evening madam/sir, nice to have you on the line.
You are speaking with xxx from Test Purchase
U hebt onlangs interesse in testaankoop getoond. U heeft onze petitie getekend voor een begrijpelijker energierekening.
Iemand die niet is opgezet dat we hun contacteren:
U bent recent akkoord gegaan dat wij u contacteren, nu we gaan je dan ook niet langer ophouden en zullen hier noteren dat je alsnog niet gecontacteerd wilt worden. Ik wens je verder nog een fijne dag.
Bent u op de hoogte wat Test-aankoop voor u als consument kan betekenen?
Yes: op welke manier kent u ons?
No: we zijn een onafhankelijke consumentenorganisatie, maar om het heel kort te houden, onze missie is eigenlijk om de consumenten te verdedigen en beter te informeren, dit bv. over de kwaliteit van product en de prijs ervan. Zodat we als consument kunnen besparen.
Want zoals uzelf ook weet geven we als consument ook te veel uit aan energie (gas en elektriciteit) op de eerste plaats, maar ook aan andere dingen zoals telefonie, internet, verzekering, en dit ook aan algemene aankopen zoals voeding, benzine, …
Als we eerlijk zijn wordt het leven steeds duurder en duurder. Voelt u dit ook zo aan?
Wat kan testaankoop voor u betekenen? Ik mag u meegeven dat bij testaankoop onbeperkt beroep kan doen op onze telefonische advieslijnen waar specialisten (advocaten/ adviseurs/
…) klaar staan om al uw vragen te beantwoorden. Bv. Uw energiefactuur of juridische en/of fiscale vragen…
En weet bij testaankoop kun je maandelijks stopzetten, dus u bent nooit gebonden en dat is tegenwoordig toch wel belangrijk.
We hebben wel een zeer uitzonderlijke kennismakingactie. De eerste 3 maanden zijn gratis, Vervolgens 50% korting voor de volgende 9 maanden dus 11,34€ en daarna aan de prijs van 22,68 €. Deze schitterende kennismakingactie is dan ook de uitgelezen kans om kennis te maken met onze magazines en onze diensten.
Wat ontvangt u hiervoor onze beste 3 tijdschriften; Testaankoop: om beter en voordeliger te kopen
Test gezondheid: over gezondheid
Budget en recht: over financiën, uw rechten en natuurlijk de aankomende belastingen.
Mijn vraag is nu, mag ik het ook naar U sturen, zodat U alvast kunt kennismaken en ook eens kunt zien wat het voor U zou kunnen betekenen?
Yes
Proceed immediately to the SALE conditions.
No
Here comes the argument
No, because if I don't find this interesting I'll forget to call anyway.
You can't forget it, because you will also receive an accompanying letter, which also contains the telephone number and e-mail address. As soon as you receive it, you will have all the data and you will certainly be reminded of it.
I don't have time to read all these magazines
Know that all our magazines are also available digitally, so you can consult our magazines at any time, such as on the bus, train or waiting room. Also know that Test-Invest is not just a magazine, a service that you can also consult. You can also consult our Magazines digitally.
Sale Conditions:
Ik ga nota nemen van uw gegevens: naam, voornaam, adres, telefoonnummer, …
Belangrijk uw rekeningnummer zodat wij een aanvraag kunnen plaatsen voor domiciliëring, u krijgt uiteraard zelf bevestiging hiervan door uw bankinstelling.
Mr/Mrs X, let us summarize the most important points:
Het kennismaking aanbod met Test-Aankoop, Budget en Recht en Gezond krijgt U de eerste 3 maanden gratis, de volgende 9 maanden aan 11,34€ en daarna is het de prijs van 22,68€ per maand per domiciliering.
Het adres waar onze magazines naar toegestuurd worden is ……
You will also receive a confirmation letter from Test-aankoop in the coming days with confirmation of what was discussed, so that you can read everything again at your leisure.
Do you have any further questions for me or is everything clear to you?
Have a nice day and thank you for your time.
Note If you get an Invite Error :
- White field, the data must always be filled in.
- Is the bank account number not there and it is a white field? It is possible that this customer has canceled. So we definitely need the bank account number, otherwise this is not a valid sale. Also in Hermes you do NOT enter a sale but a refusal.
- Bank account number is not there, but the field is gray? Then it may be that this customer pays by bank transfer, always a few months in advance. This type of customer you can enter your sales. Enter Invite Error in Hermes.
- Gray field that is the cause of your Invite error? Then Paste the error code in Hermes and save it as Invite error in Hermes.